FlexiTravel credit is a refund issued as credit that can be used for future trips booked using the same payment profile (card payments). Credits are applied to the Perk account within 7 days and don’t expire. Customers can use this credit against future trips.
When Perk receives the invoice for a travel expense with FlexiTravel credit, the credit has already been deducted from the invoice total. The travel expense is created for the invoice amount minus the FlexiTravel credit. This allows you to correctly match the card transaction, which already contemplates this deduction.
For example, if you book a trip to Munich for 500 EUR. At the last minute, you need to cancel this trip, and Perk refunds the trip in a FlexiTravel credit of 500 EUR. You book another trip, this time to Amsterdam for 700 EUR. Perk applies a 500 EUR FlexiTravel credit as Paid with credit and only charges your card 200 EUR.
Perk creates a travel expense for 200 EUR and a card transaction of 200 EUR.
Note: FlexiTravel credit amounts are not displayed in the travel expense. They are only shown in the invoice PDF under the concept “Paid with credit“.