Freeze your Perk Card

This article applies to Perk Cards only.

Freezing your corporate card lets you temporarily pause new transactions from happening on your card, in case you‘ve misplaced your card or don‘t anticipate having any expenses for a while. 

A card freeze is a convenient way to prevent your corporate card from being used without needing to report it as lost or stolen.

Card admins may also automatically freeze cards if you fail to submit matching expenses on time. They can also prevent you from unfreezing cards if required.

Freezing a card in the web app

  1. Go to Cards.
  2. Select the tab of the card you want to freeze.
  3. Click Freeze.

Freezing a card in the mobile app

  1. Tap the card icon
  2. Swipe to view the card you want to freeze.
  3. Tap Freeze card.

A confirmation message is displayed that indicates that you have successfully frozen your card. The card is displayed with the frozen status. 

If your card admin allows it, you can unfreeze your card any time to use it for your expenses again by clicking Unfreeze card.

 

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