Report your Perk Card as lost or stolen

This article applies to Perk Cards only.

If your Perk Card is stolen or becomes lost, it‘s important that you report it to prevent any unauthorized transactions.

You can either inform your company‘s card admin so they can report it or you can report it yourself in Perk. When you report a card as lost or stolen, the existing card is terminated, stopping any transactions from being made, and a new card number is issued.

Reporting your card as lost or stolen in the web app

  1. Go to Cards.
  2. Click the three dots at the top right corner of the card you want to report.
  3. Click Report lost or stolen card.

Reporting your card as lost or stolen in the mobile app

To create a new per diem claim:

  1. Tap the card icon.
  2. Swipe to select the right card you want to report.
  3. Tap More.
  4. Tap Report stolen.

 

You are shown a warning that indicates that the existing card will be terminated. You can choose whether you want the replacement card sent to your company address or your home address. Click Report and replace card to confirm. 

Card admins can also report a card as lost or stolen for you.

Warning: Card termination is permanent and can’t be reversed. If you report your card as lost but then find it, you can‘t use it to pay for expenses as it has been already terminated. You must use the new card that has been issued.

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