Create and manage event surveys

You can create surveys to help you gather information for the event on participant requirements or feedback.

When you create your event initially, you see two forms for event registration and feedback. However, you can create as many forms as you want. Each form can have multiple questions as required.

Participants can respond to survey questions with either free text or a single option from a list you create. All responses can be downloaded as an CSV file, so you can analyze feedback.

Creating a survey

  1. Go to the Participants tab.
  2. In Surveys and answers, click View surveys
  3. Add questions to an existing form or create a new form.
  4. Click on Add section at the bottom of the page
  5. Choose a section type: Questions
  6. Choose which question form you are displaying to the participants
  7. Make sure that the section is Visible to participants with the toggle on the right

To display the surveys to your participants, click Show the form. You can identify the form by the name you gave to it or the number of questions.

For feedback forms, it is recommended you turn on the option to Allow participants to change responses when the event is locked, as this allows you to publish your form on the landing page and keep the other sections of the event locked.

Displaying the survey to participants

After creating the survey in the Participant section, you need to navigate to

  1. Click Build event page at the top of one of the main pages
  2. Click Add section at the bottom of the page
  3. Choose a section type: Questions
  4. Choose which question form you are displaying to the participants
  5. Make sure that the section is Visible to participants with the toggle on the right

You can identify the form by the name you gave to it or the number of questions.

Viewing survey responses

You can see the answers by going to Events > Participants > View surveys. Switch to Answers on the top right. You see an aggregated view per question.

If you want to see who answered, you can download a CSV file with the participants data by going to Participants and clicking Download participant data next to the attendance information.

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