Delivery and Collection lets a traveler get their rental car delivered to an address they choose, like an office or home address, for pick-up, and/or collected from an address instead of returning it to a rental branch. Use this article to learn what Delivery and Collection is, how to set it up with your Account Manager, and how to book a rental car with it.
Note: Company or account admins can set it up by contacting their Account Manager.
What Delivery and Collection is
Delivery and Collection is a car rental option that brings the car to the traveler instead of the traveler going to a rental branch. Perk offers Delivery and Collection with Enterprise.
When a company sets up Delivery and Collection, Perk's operations team maps the company's address, or addresses, to the right rental branch. Once that's done, the traveler can choose delivery, collection, or both instead of a regular pick-up and drop-off when they search for a rental car.
Delivery and Collection can be mixed and matched with regular pick-up and drop-off — a traveler isn't required to use both, or to use the same address for each. For example, a car can be delivered to the office and dropped off at an airport branch as a regular drop-off, or picked up at a branch and collected from a different address.
Who's eligible for Delivery and Collection
Delivery and Collection is available with Enterprise. See what's available:
| Supplier | Country coverage | Payment | Perk tier | Minimum lead time | Multiple addresses | Different delivery and collection locations |
|---|---|---|---|---|---|---|
| Enterprise | Germany, the UK, and Spain | Full Perk billing or supplier billing | PRO | 24 hours before car delivery | Yes | Yes |
Setting up Delivery and Collection for your company
Setting up Delivery and Collection for your company isn't self-serve — you'll need to work with your Perk Account Manager to get it in place. Follow these steps:
- Contact your Perk Account Manager and let them know you want to set up Delivery and Collection.
- Give your Account Manager the address, or addresses, you want to use for delivery and collection, such as an office address.
- Your Account Manager works with Perk's operations team to map each address to the right Enterprise rental branch.
- Once the mapping is complete, Delivery and Collection becomes available in car search for your company.
Note: Only your Account Manager and Perk's operations team can add or edit Delivery and Collection addresses.
Booking a car with Delivery and Collection
Once your company has Delivery and Collection set up, booking a car with it uses the same car search you'd normally use. Follow these steps:
- Start a car search as you normally would.
- In the search location field, select your company's pre-set delivery address if you want the car delivered to you, or a regular pick-up location, like a rental branch, if you'd rather pick it up yourself.
- In the drop-off location field, select your company's pre-set collection address if you want the car collected, or a regular drop-off location if you'd rather return it to a branch.
Tip: Delivery and Collection can be mixed and matched with regular pick-up and drop-off — you don't need to choose the same option for both ends of the rental, or the same address for delivery and collection. - Make sure you book at least 24 hours before the car is due to be delivered. Perk shows a notice if you try to book with less lead time.
- Review the estimated rental price.
- Confirm your booking.
Once your booking is confirmed, your itinerary and confirmation email label each leg based on what you chose — "Delivery" or "Pick-up", and "Collection" or "Drop-off".
Note: The exact cost of delivery and collection isn't shown at the time of booking. Perk shows the estimated rental price and a note that more charges may apply.