Your company is upgrading from Yokoy to Perk. As part of this upgrade, your existing Yokoy Card will be replaced by a new Perk Card. Use this article to understand what's changing about your card, what stays the same, and what you need to do to keep using your card without any gaps.
What's changing
Your Perk Card replaces your Yokoy Card as part of the upgrade to Perk. This applies to both physical and virtual cards, and your new card gets its own card number, expiry date, CVC, and PIN—separate from your current Yokoy Card.
What stays the same
Your Yokoy Card keeps working as normal while your company completes the switch to Perk Cards. You don't need to do anything differently with it in the meantime.
The controls of your existing card will be mirrored, so your new Perk Card will have the same spend limit and merchant and cash withdrawal settings.
Day-to-day card management also stays the same. You can still view your card and its transactions, freeze and unfreeze it, view its details, and report it as lost or stolen—the same way you always have.
What you need to do
Before you can use your new Perk Card, you'll need to activate it, just as you did with your Yokoy Card. Physical cards only ship after you activate them, so there's no risk of an unused card sitting with you before it's ready. Once you activate a virtual card, it's ready to use right away for online payments, Apple Pay, and Google Pay.
- A new Perk Card will be issued for you, in alignment with your card admins.
- You will receive an email from Perk that your new Perk Card needs to be activated.
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For security reasons, you need to set a new PIN code. You don't need to re-set your security questions or phone number. We'll take that information from your previous card setup.
- After the card activation, the digital version of your card is ready to be used.
Once your Perk Card is activated, use it for all your future payments instead of your Yokoy Card. - Your new physical card will be created and dispatched in parallel.
What happens to your existing Yokoy Card
Your Yokoy Card keeps working until your company terminates it. Your company will let you know when your Yokoy Card stops working, so you can plan ahead and switch over to your Perk Card without any disruption.