Getting ready for Perk upgrade

We’re upgrading your Yokoy platform to give you access to Perk’s expense and invoice processing functionality. This upgrade brings your travel and spend management together in one place.

What this upgrade means for you

You’ll get access to a combined travel and spend environment where you can manage everything from booking trips and events to handling all related expenses. This means less switching between platforms and a smoother experience for your team.

Your data is safe

This is an upgrade, not a migration. We‘re replicating the specific data needed for the Perk platform—we’re not moving your existing expense or invoice data from one place to another. You won’t lose any data during this process.

This doesn’t affect the terms of your existing data processing agreement with Yokoy. We will continue to honor those terms. 

Perk holds all relevant security certifications and processes customer personal data according to your company’s location

What to expect during the upgrade

Depending on how you use Yokoy right now, the upgrade process varies:

  • If you’re only using spend management: The upgrade process won’t affect your daily operations; you and your employees will be able to sign into Yokoy and manage your spend while we’re making the necessary changes. Once we’re ready, we’ll notify your account admin so they can log into the new platform and review the setup. On your upgrade date, your users will no longer be able to log in to app.yokoy.com, instead they’ll be prompted to log in to app.perk.com. From this moment on, they use Perk instead of Yokoy, finding all historical data waiting for them (even any expenses or invoices they may have been processing in the meantime). They will also need to start using the Perk mobile app, instead of the Yokoy mobile app. The Perk mobile app is available on the App Store and Play Store.
  • If you’re using Yokoy for spend management and TravelPerk for travel management: When upgrading your account, we want to make sure that everything is how you expected from day one. While there is no actual migration of data, we’ll need to setup your new space in Perk. This will be done based on your existing TravelPerk and Yokoy and setups. We will share a spreadsheet detailing the proposed setup and allow your account admin to give feedback on it. Then, once created, your account admin will have early access to the new account to make sure everything looks correct. On your upgrade date, your users will be re-directed from app.yokoy.com to app.perk.com. From this moment on, they use Perk for all Travel and Spend activities, finding all historical data waiting for them (even any expenses or invoices they may have been processing in the meantime). They will also need to start using the Perk mobile app for Spend, instead of the Yokoy mobile app. The Perk mobile app is available on the App Store and Play Store.

We’ll respect your existing setup as much as possible. However, the new Perk platform includes a few changes in functionality that you’ll want to be aware of.

Get ready for the upgrade

We encourage you to explore how Perk works and understand any adjustments you might need to make on your side. Taking a few minutes now to familiarize yourself with the new platform will make the transition smoother for you and your team.

What happens next

If you use Yokoy cards, we will issue you new Perk Cards soon after your upgrade. In the meantime, you can use your Yokoy cards. We will reach out to you when the new cards are ready for your account. 

We’ll keep you updated throughout the upgrade process. If you have questions, our team is here to help.

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