Message your event participants with the AI Assistant

The AI Assistant lets you send an email to your event participants right from a chat conversation, without switching to a separate tool. 

Role: Event organizers, co-organizers, and account admins can perform this task.

Starting a message

The Assistant tab in Event Manage is where you start any message to your participants. To start a message:

  1. Go to the Assistant tab of the event.
  2. Ask the Assistant to draft an update, or tap the "Message your participants" suggestion.
  3. Write your subject and body in the email composer that opens right inside the chat.

Choosing your audience

Choosing the right audience makes sure your message reaches the people who need it. Pick from:

  • Everyone
  • Only confirmed participants
  • Only pending participants
  • People who haven't booked travel yet
  • Specific people

For example, if you want to remind people who haven't booked their travel yet, choose that audience and ask the Assistant to draft a friendly nudge about the booking deadline.

Previewing and sending

Previewing your message before you send it lets you catch mistakes and confirm you've got the right audience.

To preview and send your message:

  1. Preview exactly how your email will render.
  2. Click send once you're happy with the subject, body, and audience.
  3. Review the confirmation card, which shows exactly what will be sent.
  4. Click Confirm to send your message.

Note: Sending a message is an action with real impact, so the Assistant always asks you to confirm before it goes out. For more information, see How the AI Assistant helps you manage your event.

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