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Spend troubleshooting

Having trouble when trying to manage your spend? Here you find the answers to the most common issues.

  • Moving your review workflow from Yokoy to Perk: Getting started as a financial reviewer
  • Getting ready for Perk upgrade
  • Yokoy vs. Perk: Key changes
  • Switching to Perk: Flexible travel, controlled spend on the go
  • Seamless approvals: from Yokoy to Perk
  • Accelerating invoice cycles in Perk: Getting started as an invoice processor
  • Why is card transaction automatic matching not working?
  • I set up a new category, expense rule, mileage rate, per diem, or tag dimension, but it isn‘t displayed in the expense report
  • My expense with the status "Ready for export" cannot be exported
  • How can I export reviewed spend?
  • When are card transactions converted to a different currency?
  • Why do some transactions include the foreign currency charge while other transactions separate it?
  • How can I export reviewed card transactions?
  • How can I export reviewed invoices?
  • How can I export reviewed travel expenses?
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