Airbnb refunds in Perk cover the money you get back when you cancel an Airbnb booking. Use this article to understand how long a refund takes, what affects the amount and timing, and how to protect your trip before you book.
In short: Perk doesn’t refund a canceled Airbnb booking right away. The refund can take up to two months, so check the host’s cancellation policy before you cancel.
How long Airbnb refunds take
Airbnb refunds in Perk can take up to two months to process after you cancel a booking. Perk doesn’t process the refund immediately.
Three things decide how long a refund takes:
- The date you cancel
- The host’s cancellation policy
- Processing times
Caution: Airbnb refunds can take up to two months. Plan for this if you’re waiting on the money, and check the cancellation policy before you cancel.
For example, Sarah books an Airbnb in Lisbon through Perk and cancels after the free-cancellation deadline has passed. Her refund depends on the host’s policy for that date, and she may wait several weeks before the money arrives.
For more information about refunds in general, see Request a refund for a trip.
Checking the cancellation policy before you cancel
Checking the host’s cancellation policy and your booking details before you cancel gives you a clearer idea of when to expect your Airbnb refund in Perk.
Each Airbnb listing shows its own free-cancellation deadline. You can find the cancellation terms in these places:
On the listing card and the full property page, when you book in the Airbnb tab
In your booking confirmed email, which shows the cancellation terms
Travel managers can use the same details to set expectations with travelers who ask when a refund will arrive.
To cancel a booking, start from Manage trip on your trip. For more information, see Change an Airbnb booking.
Protecting your trip with FlexiTravel
FlexiTravel is Perk’s cancellation policy that you can add to your trips. It gives you a guaranteed 80% of the cost of your trip back if you cancel, so you don’t depend on the host’s cancellation policy.
Tip: Add FlexiTravel to your trip if your plans might change. You get a guaranteed 80% of the cost of your trip back.
To learn more, see Understanding FlexiPerk.