Perk API: cost center access control and custom field select options
Travel Expense Invoice Card Events August 27, 2026
New endpoints for cost center access control and custom field select options are now available in the Perk API. See the full changelog for details.
Cost center access and company scoping can now be set via API, and custom field select options can be kept in sync with any HR or ERP system without manual intervention.
Hotel search and map: split view
Travel August 27, 2026
The hotel search results list and map are now on screen at the same time on desktop — no more switching between views and losing your place. Travelers can browse the list while interacting with the map, click map pins to explore specific properties, and refine by location without leaving the search flow. The experience on mobile remains unchanged.
Travelers can now compare hotels by location and price in one view — no need to cross-reference an external map.
AI summaries for support tickets
Travel Expense Invoice Card Events August 26, 2026
The Support Center now includes an AI-generated summary of what's happening with each open support request. Instead of just showing a status label, the summary gives you plain-language context — for example, that an agent is on hold with an airline or is waiting on a provider response. This means you spend less time wondering about the state of your case and get a clearer sense of when to expect an update.
Account-level opt-out for the corporate rate filter
Travel August 26, 2026
If your account has a corporate rate agreement, Perk automatically applies the corporate rate filter when you search for hotels — but that pre-selection can now be turned off. With the opt-out active, your corporate rates stay visible and selectable, they're just not pre-applied, so you can compare them against Perk's rates without the filter narrowing your results by default. To enable this for your account, contact your account manager.
Dark mode is now available for all customers
Travel Expense Invoice Card Events August 25, 2026
Dark mode is now available for all Perk customers on web, iOS, and Android. It's easier on the eyes in low-light environments, reduces screen glare during evening travel, and can extend battery life on OLED devices. See how to turn on dark mode to get started.
German Sixt car delivery and collection bookings confirmed automatically
Travel August 25, 2026
Previously, every delivery and collection booking required a Perk agent to update the booking by hand. If Sixt confirms your booking, it's displayed automatically in Perk; rejected or unclear responses are managed by Perk's Customer Care.
Renfe PYME fare available for rail bookings
Travel August 21, 2026
Travelers booking Renfe trains through Perk can now access the PYME fare — a guaranteed 5% discount on the public price, applied automatically where eligible. No extra steps are needed; the discount appears at booking on Elige Estándar, Elige Confort, and Prémium fare classes across AVE, Alvia, Euromed, and Intercity services. The PYME fare isn't available on AVLO trains or Básica fares, and it can't be combined with an existing Renfe corporate rate — accounts with a Renfe corporate rate already active in Perk will continue to see their negotiated rate instead.
Smarter expense category matching
Expense August 20, 2026
Expenses now land in the right category more often — automatically, without anyone having to correct them. Powered by a new AI model, category matching accuracy has jumped from 75% to 84%, so travelers and finance teams spend around a third less time fixing categories during submission and review. Matching is now more consistent across languages and regions, with more reliable coverage of the wide range of categories unique to each customer's setup. And new accounts no longer need an initial category configuration to get started.
Strawberry Hotels loyalty program available in Perk
Travel August 20, 2026
Travelers can now book at Strawberry Hotels — one of the largest hotel chains in the Nordics, with more than 250 properties across Sweden, Norway, Finland, Denmark, and Lithuania — and earn loyalty points without leaving Perk. Add your Strawberry membership number to your profile once, and it applies automatically to every qualifying stay. Previously, travelers who wanted to keep earning Strawberry points had to book directly on Strawberry's site or via Perk Concierge; they can now stay on-platform and keep their points.
Hotel search now groups duplicate rooms together
Travel August 19, 2026
Hotel search now groups equivalent rooms together, so you see fewer duplicates and hit fewer dead ends at checkout. A new room-matching model identifies when rooms from different suppliers — or different listings within the same supplier — are the same physical room. On average, travelers now see around 7 distinct room options instead of 12. With more accurate grouping, Perk can automatically substitute an equivalent room more often when a first choice becomes unavailable during booking, reducing the chance of a sold-out error mid-booking.
Perk MCP now supports booking, approvals, and expense submission
Travel Expense Invoice Card Events August 19, 2026
Sold-out trains flagged before you reach checkout
Travel August 18, 2026
When you add a train on the Extras page, Perk now checks whether it's still available before letting you proceed. If the train is sold out, you'll see this straight away and can choose another option — instead of hitting an error later at checkout. Trains confirmed as unavailable are also temporarily removed from search results, so other travelers don't keep seeing them as an option. The same check runs when reviewing your trip on the Itinerary page.
Cancel a reimbursement before it's paid out
Expense August 14, 2026
Finance admins can now cancel a reimbursement before any money moves — directly from the reimbursement detail view, with no support ticket needed. If a reimbursement is in Scheduled (awaiting payout) or Needs action (payment failed) state, select Cancel reimbursement, choose a reason, and confirm. The reimbursement moves to Canceled with a full audit trail — who canceled it, when, and why. Cancellation is only available before payout; once a payment is processing or has been paid out, it can’t be cancelled in Perk.
Support Center shows your request status
Travel Expense Invoice Card Events August 13, 2026
The Support Center — Perk's in-app tool for tracking open support requests — now shows you what's actually happening with your case instead of just "Open." Ticket statuses have been replaced with meaningful labels that reflect the real state of your request:
- Received — your request is in queue, not yet assigned to an agent
- Assigned — an agent has taken ownership of your case
- Working with the provider — we're waiting on a response from the airline, hotel, or another travel provider
- Needs your input — we sent you a message and need a reply
- Resolved — your case is closed, with the agent's last message shown so you know exactly what was done
If your departure is within 48 hours and a support request is still open, you'll see an urgency banner confirming your case is being prioritized. The Support Center is also now embedded directly inside the Perk help page — no redirect to an external portal. All status updates are derived automatically from agent actions; nothing changes for agents in how they work.
Google Calendar sync for Perk Events
Events August 13, 2026
Perk Events now connects to Google Calendar in one click. Once linked, your event — including the guest list, dates, location, and description — appears on your Google Calendar automatically, and any changes you make in Perk Events sync across. RSVPs work in both directions: responding in Perk Events updates your Google Calendar, and responding from Google Calendar (web or mobile) updates Perk Events. Time zones and daylight saving are handled automatically based on your venue location.
To connect, open any event you organize, go to the Settings tab, and click Connect Google Calendar.
Booking expenses now submit and approve automatically for pre-approved trips
Travel Expense August 12, 2026
When a traveler books a pre-approved trip through Perk, the resulting expenses now submit to finance review automatically — no manual action needed from the traveler, booker, or manager. Previously, travelers had to send each booking expense themselves even after the trip was already approved, adding friction and leaving expenses sitting in draft. Four improvements address the root causes: booking expenses are now auto-approved when no custom approval workflow applies; submission comments are generated automatically for expense categories that require one; date validation errors that blocked auto-submission for certain invoice types have been fixed; and custom fields that only exist in Spend now appear at travel checkout so travelers can fill them in at booking time rather than after the fact.
AI assistant for event planning
Events August 11, 2026
Perk Events now includes a conversational AI assistant built into the Events page. Describe what you need in plain language and the assistant takes action: search for group hotels (pre-filling a search from your event details and ranking results with reasoning), build and manage your guest list (add participants by name or bulk-import via CSV, promote co-organizers, update RSVPs), send segmented emails to your attendees, and build your event landing page from scratch or copied from a previous event.
When you open a new event, the assistant proactively identifies the most useful next step based on your dates, guest count, and destination. It can also answer live questions — RSVP counts, dietary breakdowns, who made a recent change — pulling real data. Every action that modifies your event requires your explicit confirmation before it goes through. Available via the Assistant tab on any event.
Hotel search now shows results and map side by side
Travel August 11, 2026
Hotel search on desktop now shows the results list and map at the same time. As you scroll through hotels, their pins highlight on the map; click a pin to see the hotel's details in the list. There's no longer any need to switch between views and lose your place. The search engine has also been updated to deliver faster, more relevant results.
Clearer push notifications when something happens to your Perk Card
Card August 10, 2026
Perk cardholders receive a new set of push notifications covering the moments that matter most. When a card is created and ready to activate, when a pending charge is reversed, and when a spending limit is approaching (at 80%) or has been reached (at 100%), you'll get a notification straight away. Declined payments are also more informative: every notification now names the specific reason — frozen card, wrong PIN, limit reached — and tells you exactly what to do, across all decline scenarios. All notifications link directly to the relevant card or transaction in the app, so the fix is one tap away.
New fields in the Spend Export file for expenses
Expense Card August 10, 2026
Finance admins can now add five more data fields to their Spend Export file directly from Settings > Integrations > Expense export — no support request needed. The new additions are distance and distance unit for mileage expenses, legal entity currency, the total claim amount converted to legal entity currency, and the legal entity FX rate. A flag field, isDeltaAmountLine, is also available to identify delta and rounding-adjustment lines in your export.
Enterprise car delivery supports multiple pickup and drop-off addresses
Travel August 7, 2026
Enterprise car delivery and collection now supports multiple pickup and drop-off addresses within the same booking. Travelers can mix and match — have the car delivered to the office in the morning and collected from the airport in the evening, pick up at a train station and drop off somewhere else — all within one booking. Previously, only a single company address was supported, which meant multi-site organizations couldn't get full coverage. Available to Pro accounts in Germany, the UK, and Spain. Bookings must be placed at least 24 hours before the scheduled delivery. Contact your account manager to get set up.
Finnair corporate rates and cabin bag booking now available
Travel August 6, 2026
Travelers with Finnair corporate agreements can now access their corporate rates directly through Perk — the fares appear automatically at booking, with no manual handling needed. Chargeable cabin bags are also now bookable for Finnair, which was not previously possible.
Customizable reporting for travel
Travel August 6, 2026
Travel admins and finance teams can now build custom dashboards directly on top of Perk's travel data — no external BI tool or manual exports needed. Using an embedded Looker canvas, pick the data fields you want, run the report, and view your results. Five quick-start templates cover the most common use cases: executive spend summaries, top cost objects, top hotels, and two invoice reconciliation views.
New data points — including Concierge bookings, Employee ID, and Custom Fields — are available across all dashboards. Completed dashboards can be scheduled for recurring email delivery or downloaded as CSV or PDF. Find them at Analyze > Travel reporting > My dashboards. Available on the Pro plan for up to 10 users per account.
Smart filters for hotel search
Travel August 5, 2026
Hotel search now surfaces a "Recommended for you" section inside the All Filters panel, showing the filters each traveler usually applies — ready to select in one tap instead of rebuilding from scratch. Recommendations are ranked by relevance: saved hotel favorites first, then loyalty programs, then filters applied on previous trips to that destination, and finally those used elsewhere. Perk draws from the last 12 months of each traveler's booking history to keep suggestions accurate.
People managers for specific teams
Travel Expense Invoice Card Events August 4, 2026
You can now assign a people manager to a specific group of users, rather than an entire company or account. A user-scoped people manager sees and manages only the people assigned to them — and anyone they create or invite automatically joins their scope. This gives you a cleaner way to delegate user administration to whoever owns a particular team or group, without exposing the rest of the workforce.
User-scoped people managers can assign the no access, employee, and guest roles — they can't grant access broader than their own. They can create, invite, archive, and delete users, and send, resend, or revoke welcome invites within their scope. They can only view and edit data in the People page for their users, and search, filtering, and CSV export all follow the same scope. You can now combine the people manager and travel manager roles at the user level.
Self-recovery for paid seat selection failures on trains
Travel August 4, 2026
If your selected train seat becomes unavailable during checkout, you can now fix it yourself — accept a newly assigned seat or start a fresh search, right there in checkout, with no need to contact Customer Care. This is especially handy on Renfe routes, where seat availability can shift at the last minute.
Multiple cost object approvers for travel
Travel August 4, 2026
Admins can now assign more than one approver per cost object for travel, so any one of them can approve a trip. This matters for companies where approval responsibility is shared — for example, between a department head and their executive assistant. Previously, only a single approver could be assigned per cost object, which meant many accounts had to rely on manual workarounds or named-user workarounds to cover shared approval setups. This update removes that limitation and is available to all accounts.